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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
313 Surveys

Hidden Winds DR

Surveyed on May 07, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa and her team was great to work with. The communication was top notch which created an overall great experience ”

Harmony Valley LN

Surveyed on May 04, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“we have sold three houses in the past 20 years and have never had a more competent, savvy, or knowledgeable realtor than melissa franklin. there is a reason she sells as many homes as she does. she is . highly recommend. ”

Hidden Winds DR

Surveyed on Apr 21, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent agent. Always ready to help and answer all questions promptly. Will choose Melissa for my future listing, if needed.”

Harmony Creek LN

Surveyed on Mar 17, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent Realtor”

Arden TRL

Surveyed on Mar 12, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa is a top notch agent She is truly an expert, and better yet, she s fun to work with Highly recommend ”

Pine Wood Meadows LN

Surveyed on Mar 12, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was our second time working with Melissa. She s an absolute pleasure and such a professional Melissa and her assistant Valerie are super communicative and very supportive Huge thank you to Melissa for helping us find our new home ”

Indigo Shore WAY

Surveyed on Mar 12, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Stoneyway DR

Surveyed on Mar 12, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Trophy Deer CT

Surveyed on Mar 12, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pine Wood Meadows LN

Surveyed on Mar 09, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa is a very professional, thorough and responsive agent. She and her team were delightful to work with and they made the whole process extremely efficient and smooth. HIGHLY RECOMENDED ”

Emerson Cove DR

Surveyed on Mar 03, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa and her team are great. Highly recommended for any of your real estate transactions ”

Harmony View LN

Surveyed on Feb 13, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa and her assistant Valerie are amazing From the very beginning of connecting through the sale of our home, Melissa was interested, involved and responsive at all times. It took me and my husband a while to finally get our home ready to list. The entire process, Melissa was patient and provided an abundance of agent support and a world of resourceful information to help navigate us through. Melissa stands on excellence and we are blessed to have had her on our side as sellers and are excited to work with Melissa for all of our future real estate ventures ahead.”

Emerson Cove DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa is exceptional. She is very knowledgeable, responsive, and always prepared for any curveballs during the process. Will definitely be using Melissa the next time. ”

Natalie Rose DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa is an amazing realtor. Once my house was put on the market, the house was under contract within weeks. I would definitely recommend Melissa. She and her staff made the experience very easy for me.”

Arpeggio DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I do not regret having her as my agent for rental property. I was able to get tenant and minimize tge vacancy to just couple of days. She is expert at what she does and offers. She knows market well and give advise as situation changes. Communication is excellent and her team do take care of me well. I will continue to have her as my agent.”

Overall Rating
4.96/5
Rate based on 313 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience